System Administrator-Additional Duties



OPEN TO FULL-TIME CUSTOMER SERVICE REP OF CHARLTON COUNTY HD ONLY

Position Title: System Administrator-Additional Duties

Paygrade: Employee selected will remain in their current job title but will receive a salary supplement.

Location: Charlton County Health Department, Folkston, GA

Description of Duties:

Under general supervision, assists front end users with data entry issues as well as new staff with initial login procedures for Novell, GroupWise, Mitchell & McCormick and SEHD Intranet. Adds all staff as users to websites: GRITS; assists staff in gaining access to GHP Web Portal, GWIS, Amerigroup, Peach State Health Plan and Caresource websites. Provides Level 1 support for all clinic hardware and software. Communicates with District IT Department regarding hardware or software problems. Utilizes Sys Aid for non-emergent in-house work orders. Utilizes system reports and SQLs to ensure data quality and integrity. Distributes information and educates co-workers on system utilization and system updates. Reviews Encounter Edit Report to evaluate completion of encounters and avoid missed billing errors. Works with Nurse Manager to ensure Write-Offs are current, Aged Receivable Report is worked monthly, and statements are generated and mailed. Adheres to all Policies and Procedures regarding data security and proper equipment use.

Minimum Qualifications:

High school diploma or GED AND Six months of experience handling customer’s questions, complaints and/or providing information. Current Customer Service Rep of Charlton County HD.

Preferred Qualifications:

Completion of post-secondary vocational/technical school training program in computer information systems. One year of SEHD experience performing clerical tasks, six months of which involved setting up and/or operating microcomputers using multiple applications.

Please click on the link below to apply.

https://www.governmentjobs.com/careers/georgiadph/jobs/3662555/system-administrator-additional-duties/apply

EQUAL OPPORTUNITY EMPLOYER

NOTE: Only applicants selected for an interview will be contacted.